Contact

At Pullvex, clear and transparent communication with our community is our top priority. Whether you have questions regarding an upcoming product drop, order status, shipping inquiries, or general product support, our dedicated team is here to assist you.

Customer Care Working Hours

  • Monday to Friday: 9:00 AM – 5:00 PM (EST)

  • Saturday & Sunday: Closed (Inquiries received over the weekend will be handled on the following business day).

Ways to Get in Touch

  1. Email Support:

    For all order inquiries, policy questions, and general support, send us an email at help@pullvex.shop. We strive to respond to all email inquiries within 24 hours during regular business operating days.

  2. Live Chat Support:

    Our interactive Live Chat widget is active directly on our website during operational hours (9:00 AM - 5:00 PM). Click the chat icon at the bottom right corner of your screen to speak directly with an authorized support agent.

  3. Mailing & Physical Correspondence:

    For official notices, legal correspondence, or authorized physical package returns:

    • Pullvex Operations

    • Address: 1134 Alexandria Blvd, Bowling Green OH 43402