Privacy policy

Pullvex ("we", "us", or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and secure your personal data when you visit or make a purchase from our store.

Information We Collect

When you browse our store or complete a transaction, we collect the following categories of information:

Personal & Contact Details: Your name, email address, phone number, billing address, and shipping address.
Order & Payment Information: Details related to products purchased, order history, and payment verification (credit card numbers and payment processing tokens are handled securely via encrypted third-party payment gateways).
Technical & Usage Data: IP address, browser type, device information, time zone, and browsing activity collected automatically through cookies and log files.

How We Use Your Information

We utilize your personal information to fulfill our commitments to you, including:

Processing and fulfilling your orders, payment processing, and shipping arrangements.
Sending order updates, tracking information, and essential customer support communications.
Screening transactions for potential risk, fraud, or policy violations.
Providing relevant promotional communications and special offers (only when you explicitly opt-in).

Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We share your data solely with essential service providers necessary to operate our business, such as payment processors, shipping carriers, and ecommerce hosting infrastructure (e.g., Shopify). All third parties are obligated to handle your information securely and strictly in accordance with legal regulations.

Data Security & Your Rights

We maintain strict administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, or modification of your personal data. Depending on your location, you have rights to access, correct, update, or request the deletion of your personal information.